Privacy policy.Your data stays yours.

1. Controller

The controller responsible for data processing is OneYearIPTV. You can reach us at support@oneyeariptv.com.

2. What we process

• Contact details you give us — name (optional), email address and/or the contact details you use on WhatsApp or Telegram.
• Order details — plan, number of screens, dates, amount paid and payment status (we never receive your full card number).
• Service data — your login, device type, player app, IP address and connection logs needed to deliver streams, prevent abuse and troubleshoot.
• Messages you send to support, so we can help you and keep a record of what was agreed.

3. Purposes and legal bases

• Providing and supporting your subscription, and sending your login and reminders: performance of a contract (Art. 6(1)(b) GDPR).
• Meeting tax and accounting obligations: legal obligation (Art. 6(1)(c) GDPR).
• Preventing fraud, account sharing and attacks on our systems: legitimate interests (Art. 6(1)(f) GDPR).
• Marketing messages only if you ask for them: consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.

4. Recipients

We do not sell or rent personal data. We share it only with service providers who help us run the service:

• payment processors, to take your payment securely;
• messaging providers (such as WhatsApp, Telegram or email), to talk with you;
• hosting and streaming infrastructure providers, to deliver the service.

5. Transfers outside the EU

Some providers, such as WhatsApp (Meta), may process data outside the EU. In those cases we rely on an adequacy decision of the European Commission or on EU standard contractual clauses (Art. 44 ff. GDPR). If you message us on Telegram, you are using a service based outside the EU, and its own privacy terms also apply.

6. Retention

We keep personal data only as long as needed for the purposes above — generally for the life of your subscription and then for as long as statutory retention periods require (up to ten years for tax records) — then delete or anonymize it.

7. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21). You can withdraw consent at any time with effect for the future. Write to support@oneyeariptv.com. You can also complain to a data protection supervisory authority (Art. 77 GDPR), for example where you live.

8. Cookies, local storage and fonts

This website does not use advertising or tracking cookies by default. It stores small preferences in your browser — for example that you closed the offer pop-up — which never leave your device. Fonts are served from our own server, not from Google. If analytics are added in the future, this section will be updated first and we will ask for your consent where required.

9. Security

We use encryption in transit, access controls and the security features of our providers to protect your information. No system is perfectly secure, so please keep your login private and tell us about anything suspicious.

10. Children

The service is intended for adults who order on behalf of their household. We do not knowingly collect personal data from children.

11. Changes

We will post any changes to this policy on this page and update the date at the top. Significant changes will be announced to active customers.